GAM is committed to act in the best interest of our customers at all times. Giving customers a fair deal underlies the services we provide.
In our dealings with you, we endeavour to:
These following policies bolster our commitment to treating customers fairly:
This aims to ensure that when we have, or may have a conflict of interest between ourselves and our customer, or between one customer and another customer, we will pay due regard to the interests of each customer and manage the conflict of interest fairly.
GAM always strives to obtain the best possible result on behalf of our clients when executing orders or receiving and transmitting orders for execution.
The observance of protocol on giving or accepting gifts, ensuring there is no conflict with duties owed by the Company.
We have a written complaints procedure that complies with the requirement of the FSC Rules for the handling of client complaints, which requires responding and dealing with client complaints promptly and fairly.
This governs the proper custody of sensitive client data.